Start your day with a touch of elegance and inspiration with the Gold Shark Media Mug. Designed to be your perfect companion for coffee, tea, or any hot beverage, this mug combines style and functionality. Envision Gold every morning with this must-have item in your kitchen!
Features:
- Material: High-quality ceramic for a sturdy and sleek feel.
- Sizes:
- 11 oz mug: Height 3.85" (9.8 cm), Diameter 3.35" (8.5 cm)
- 15 oz mug: Height 4.7" (12 cm), Diameter 3.35" (8.5 cm)
- Finish: Glossy for a sleek and refined look.
- Safety: Lead and BPA-free for peace of mind.
- Care Instructions:
- Hand-wash only.
- Not dishwasher or microwave safe to preserve the glossy finish and durability.
Gold Shark Media Glossy Coffee Mug
Shipping Policy
At Gold Shark Media, we are committed to providing you with a seamless shopping experience. Here’s everything you need to know about our shipping process:
Shipping Options:
Free Shipping:
Available for orders over $50 (before taxes and after discounts).
Applies to domestic U.S. orders only.
Flat Rate Shipping:
A flat shipping fee of $5 applies to orders under $50.
Shipping rates may vary for international orders (calculated at checkout).
Shipping Times:
Processing Time: All orders are processed within 2–5 business days.
Delivery Time:
Domestic (U.S.): 5–10 business days.
International: 10–20 business days, depending on the destination.
Please note that delivery times may vary due to high demand or unforeseen circumstances (e.g., holidays, shipping carrier delays).
Shipping Restrictions:
We currently ship to the U.S. and select international locations.
Customers are responsible for any applicable customs fees, duties, or taxes for international orders.
Tracking Your Order:
Once your order is shipped, you’ll receive an email with tracking information. If you don’t see it, please check your spam/junk folder or contact us at info@goldsharkmedia.com.
Return & Refund Policy
We want you to love your purchase! If you’re not completely satisfied, here’s how we handle returns and refunds:
Return Policy:
Eligibility for Returns:
Returns are accepted within 30 days of the delivery date.
Items must be unused, unwashed, and in their original condition with all tags intact.
Personalized or custom items (e.g., custom-printed mugs) are non-returnable unless they arrive damaged or defective.
Non-Returnable Items:
Gift cards
Final sale items
Return Process:
Email info@goldsharkmedia.com with your order number and reason for return.
We’ll provide you with a return authorization and address.
Customers are responsible for return shipping costs unless the item is defective or we made an error.
Refund Policy:
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
Exchanges:
If you received a damaged or defective item, please contact us within 7 days of delivery for a replacement at no additional cost.
Contact Us:
If you have any questions about shipping or returns, reach out to us at info@goldsharkmedia.com. We’re here to help!